Q. Why did my item(s) renew without me doing anything?


NHCPL has turned on our software's Auto-Renew feature for the time being. That means that any items which come due and can be renewed will be automatically renewed. 

Items will not be auto-renewed if:

  • there are holds on the item and other patrons are waiting for it
  • the item has already been renewed twice before

Auto-renewals happen overnight while the rest of us are asleep in our beds. Zzzzzz...

  • Last Updated Feb 17, 2021
  • Views 10
  • Answered By Patricia Dew

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